1  General                                   These terms & Conditions are of a Service on the basis on which the Provider offers to the customer, by whom ordering the Service agree to these terms and Conditions. We reserve the right to update these Terms and Conditions at any time by notice to you with immediate effect.  The 'Provider' shall be the company called Dial a Clean trading from 66a Calder Ave, Coatbridge, North Lanarkshire, ML5 4JR. The 'Customer' shall be the person, Firm, Company Or Corporation by whom the order is placed or with whom the Contract is made. The 'Service' shall be any part of the Labour, materials or Equipment supplied by the Provider to the Customer under the order or Contract. The term 'Contract' shall relate to both long term contractual agreements
Any contracts shall be personal between the Provider and the Customer and may not be assigned by either party without the others consent. The provider reserves the right to offset against any amount from it to the buyer any debt due from the Customer to the Provider or by any associate or subsidiary company of the Customer.  The Customer can cancel a short term or long Term Contract up to one calendar month, without prior notice, after one month the contract shall be deemed as long term contractual
2  Price                                          a) The Services provided shall be invoiced at the price ruling on the date of dispatch or collection irrespective of the date of the order. B) Prices will be subject where applicable to V.A.T., Excise Duty and any other government Tax or Duty.  C) The Provider reserves the right to vary prices of materials, equipment, Duty or Tax at any time without notice.
3  Payment                                    a) The Provider may require the Customer to pay cash or deposit before the service is provided or to provide security satisfaction to the Provider. B) Any cash or deposit made on a contract shall be forfeited by consistent late payment of the Customer. Otherwise payment is due to be made to the Provider so as to be received by the Customer at their Address or business address and to be paid by the net days on the invoice, unless stipulated by the Provider or agreed in writing to the c) Customer. Any credit given by the Provider may be terminated at any time without notice. d)  The Provider reserves the right to charge interest on overdue accounts at the rate of (4%) per annum above the base  rate for the time being of the Co-operative Bank such interest being calculated per calendar month from the date due for payment, until the date on which payment is received by the Provider.
4  Service Level agreement            The Provider promises to give a full comprehensive and quality service to the Customer at all times. The Provider shall review any dis-satisfaction from the Customer verbally / in writing and rectify the service provided.
5  Refunds                                       a) The Provider reserves the right to suspend Services at any time. In the event of this the Customer will be entitled to a pro-rata refund based upon the remaining period of pre-payment. Where payment has been made by credit or debit card, any refund will only be issued to the same credit or debit card. All credit and debit card refunds are subject to a 10% administration fee against the original purchase price.  b)  No refunds shall be made with overdue accounts.
6  Notice                                           a) No notice is required by the Customer or Provider on a short Term Contract (up to one Calendar month). B) On long term contractual contracts the Customer must give minimum of one months notice to the Provider of their intentions to cancel the contract. The Provider must also give the Customer the same notice and intentions when cancelling the long term contractual contracts.  C) If no notice is given the customer shall be liable to one month of contractual payments
7  Termination                                a) If the Customer fails to pay any sums due to us as they fall due, We may suspend or cancel any Services without notice to you. Accounts are typically suspended seven days after the due date, and fully cancelled after a further twenty one days. If you breach any of these terms and conditions we may suspend or cancel any Services without notice to you. If you are a company and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors or any analogous event, we shall be entitled to suspend or cancel any Services without notice to you.  B) No refunds will be made for Services suspended in accordance with the above.
8   Severability                                If any provision (or part of a provision) of these Terms and Conditions are found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force. If any invalid, unenforceable or illegal provision would be valid enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.
9   Proper Law                                   The construction, validity and performance of this contract shall be governed by the law of Scotland.
10 Disclaimer                                a) We will not be responsible for any damages your business or property other than Customer liability                                                                                                                                                b) This does not affect your statutory rights as a consumer.
 Name                                                                   Signature                                                                                       Date 29/09/2011